Privacy Policy
Effective Date: 26/11/2021
F22Motorsports Limited ("we," "our," or "us") is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website or services.
1. Who We Are
F22Motorsports Limited is a UK-based business specializing in motorcycles and scooters 125cc and under. If you have any questions about this Privacy Policy or your personal data, you can contact us via:
- WhatsApp: [Insert WhatsApp link/number]
- Messenger: [Insert Messenger link]
2. What Data We Collect
We collect the following types of personal data:
- Contact Information: Name, email address, and phone number (if provided).
- Order Details: Information related to products or services you purchase.
- Payment Details: Processed securely via third-party payment processors (we do not store payment details).
- Technical Data: IP address, browser type, and usage data collected through cookies and analytics tools.
3. How We Collect Data
We collect personal data in the following ways:
- Directly from You: When you fill out forms, contact us via WhatsApp or Messenger, or make a purchase.
- Automatically: Through cookies and tracking technologies when you use our website.
4. Why We Collect Your Data
We use your personal data for the following purposes:
- To process and fulfill your orders.
- To provide customer support and respond to inquiries.
- To improve our website and user experience through analytics.
- To send updates about products, services, or promotions (if you have opted in).
5. Sharing Your Data
We may share your data with the following third parties:
- Payment Processors: For securely handling payments (e.g., PayPal).
- Website Hosting Providers: For website operation and maintenance.
- Analytics Providers: Such as Google Analytics, to understand website usage.
We do not sell or rent your personal data to any third parties.
6. Retention of Your Data
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.
7. Cookies and Tracking
Our website uses cookies to improve functionality and user experience. Cookies help us:
- Remember your preferences.
- Understand website usage through analytics.
For more details, see our Cookie Policy.
8. Your Rights
Under data protection laws, you have the right to:
- Access the personal data we hold about you.
- Request corrections to your data if inaccurate or incomplete.
- Request the deletion of your data (subject to legal obligations).
- Opt out of receiving marketing communications at any time.
To exercise these rights, contact us via WhatsApp or Messenger.
9. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: For marketing communications or non-essential cookies.
- Contract: To fulfill orders and provide services.
- Legitimate Interest: To improve our website and provide customer support.
Offline Data Collection and Processing Policy
At F22Motorsports Limited, we prioritize protecting your privacy. This policy explains how we collect, store, and handle both personal and non-personal data, particularly regarding data collected in the field and used for our Bike Health Plan.
Field Data Collection
In the field, we collect motorbike inspection data, which includes details about the condition of the bike as part of our health check process. This data is non-personal and focuses solely on the motorbike—it does not include any personal information such as names, addresses, or contact details.
This field data is used to power our Bike Health Plan service. The field data collected pertains solely to the bike being inspected, and no personal details are included.
Manual Entry of Personal Data
If personal information (such as customer contact details) is needed, it is used solely to know where the inspection is to take place. This information is manually entered into our offline systems.
Personal data is stored offline and never processed or stored online. We ensure that personal data is handled securely and is not shared or exposed through online systems.
Bike Health Plan Service
The data collected from bike inspections is used to provide our Bike Health Plan service. This is a free service where bike-related health information (such as inspection points and bike condition) is made available on our website.
This service does not include any personal details such as customer names or contact information. Only non-personal data about the bike’s condition is shared.
Security Measures
We take steps to secure all devices used for storing and processing data. Devices are protected with strong passwords, encryption, and other necessary security measures to prevent unauthorized access.
Access to personal data is restricted to authorized personnel only, and we ensure that any sensitive data is handled with care and in line with data protection standards.
No Personal Data Stored Online
Personal information such as names and addresses is never stored online or on public platforms. We ensure that any personal data is kept offline and is only processed for specific purposes, minimizing exposure to online risks.
Your Rights Regarding Data
As required by data protection laws, you have the right to access, correct, or delete any personal data we hold about you. If you need to exercise these rights, please contact us directly.
Compliance with GDPR
We are fully committed to ensuring that our practices comply with the General Data Protection Regulation (GDPR) and are ICO registered. We take all necessary steps to protect your data and privacy in line with these regulations.
Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. Any updates will be posted on our website, and if necessary, we will notify you of significant changes. The updated policy will be effective as of the date indicated at the top of the policy.